General Terms And Conditions
Please read the following Terms of Access ("Terms & Condition") carefully before registering on, accessing, browsing, or using Games portal, which can be accessed via Mad Game Club at a website named https://madgameclub.com and run by AIV Digital Pvt. Ltd.
For the avoidance of doubt, it is clarified that these terms and conditions shall apply to all the games and offers/deals provided by Mad Game Club.
Eligibility
1. The participation in the Contest/Game is open only for the Contest/Game Period for the Indian citizens of 18 years and above of age.
2. Employees of Mad Game Club (including their family members & relatives) and of their affiliate or associate companies, shall not be eligible for any of the Prizes under this Contest/Game. In case it comes to the knowledge of Mad Game Club that any Winner is an employee of Mad Game Club or their family member or relatives, Mad Game Club reserves the right to forfeit the gratification/Prize.
3. Further, to participate in the Contest/Game the Participant needs to have a registered account.
4. The residents of any state within territory of India, wherever prohibited by Law shall not be entitled to participate in this Contest/Game as applicable.
5. The residents (permanent/temporary) of any state/union territory within the territory of India shall not be entitled to participate in this Contest/Game, where such Contest/Games are prohibited by applicable law.
6. The winner (Winner) must have a valid KYC verified account. If the account is not KYC verified, Mad Game Club shall not transfer the winning amount or any other gratification of the Winner. Further Winner shall cease its right to claim any amount from in the absence of a verified KYC account in future. The list of the Winner(s) of the Prize will be published on the Website https://madgameclub.com/winners.jsp
He/she must be a registered Mad Game Club User with the mobile number/email through which he/she attempted to play the Contest/Game and was chosen as the Winner(s) under this Contest/Game. The Participant must have an account on his/her own name through which he/she is buying packs/questions. The Participant must ensure that he/she registers his number/email as the Mad Game Club registered Number/email. Also, if the Mad Game Club registered number/email of the Participant is under a different name than the documents submitted on winning, s/he as a winner will be disqualified.
2. How to participate/play
To participate for the Contest/Game, users have to follow below mentioned steps:
Users click on the Mad Game club website or the Banner/URL https://madgameclub.com on his/her mobile phone/laptop/desktop.
After clicking/typing on the above mentioned URL, he/she will be redirected to Mad Game Club (Home page).
Register/Login with his/her details (i.e.- Mobile No, Email id & Gmail Account).
After successful registration user will get 3 Free Questions (worth of Rs.15) instantly to their Question Box (For New Users only).
After Registration/login users can participate in the available Contest/Game season.
After clicking on any games banner user will redirect to respective landing page
User needs to do the payment incase of paid games through Payment Gateway.
User can select payment mode as per his choice from the available options i.e. Paytm, PayU(Mobikwik, Airtel Money, Ola Money, Jio Money, Oxigen etc.), Net Banking, UPI, Credit/Debit Card etc.
After successful payment you will be redirected to the game/questions page.
Users can get free questions as a reward on account linking i.e.- Email, Mobile No., Gmail (1 Questions per account linking).
Checkout “Rewards” section for all available option to get free question reward.
3. Charging-
A pack received/bought by a Participant will be valid for that Participant only.
To continue further with the Contest/Game, the Participants have an option to buy more packs to play more on same or different days. Customers would get the following pack option and post giving consent on the Payment page, Participants shall be charged.
The charged amount will not be refunded to Participants under any circumstances.
The Participant will be granted questions according to the question pack as pasted above. The pack/question will only expire after 6 month of inactivity on the Mad Game Club platform.
Participants shall be asked questions based on skill/knowledge or as may be decided by Mad Game Club,during the Contest/Game Period.
Participants must be active during the Contest/Game Period and will be informed by Mad Game Club from time to time about their engagement towards Contest/Game through WAP/APP and/or SMS/email Channels.
If a Participant(s) gets more questions than what she/he get on that pack, due to any type of error/glitch, the Organiser will select Winner(s) only on the basis of questions pack legitimately and answered correctly. Any additional questions shall be scrapped and not considered for any purpose.
4. Prize Rules-
(a) Prize amount will be credited to the Winner(s) mGullak (as mCoin) instantly after selection of Winner(s).
(b) The Prize under this Contest/Game is neither assignable nor transferable under any circumstance, unless specifically provided hereunder.
(c) The Prize to Winner shall be given subject to compliance with all applicable statutory legislations including RBI guidelines in respect of prepaid payment instrument, processes and formalities (including KYC formalities as may be applicable) in connection with the Prize and on production of all such documents/papers as may be applicable and required by Mad Game Club.
(d) Any failure on Participants/Winners part to comply with directions issued by Mad Game Club for claiming the Prize shall entitle Mad Game Club to forfeit the Prize amount.
(e) Mad Game Club shall not be responsible for any delay on part of any third party including the courier agency, in delivering the Prize (if applicable). All costs and expenses for collecting the Prize, unless otherwise specified, shall be borne solely by the Winner(s) under this Contest/Game. The Prize shall not be transferable and no request shall be entertained by Mad Game Club for such transfer.
(f) Without prejudice to the foregoing, any failure on the part of the winner of any contest to comply with directions issued by the Organizer shall entitle the Organizer, at its discretion, to cancel and forfeit the prize for the said winner. The Prize shall be distributed only after and subject to confirmation of an existing Permanent Account Number (PAN) of the Winner(s).
(g) Mad Game Club at its sole discretion, may or may not provide an alternative to any of the prizes being offered in this Contest.
(h) The Prizes offered in this Contest/Game will be sponsored and distributed by Mad Game Club.
(i) Any Prizes to a person/Participant of value in excess of INR 10,000/- (INR Ten Thousand Only), will be subject to deduction of taxes as applicable. Mad Game Club shall in advance deduct TDS as per applicable Income tax rules. In case the prize is delivered/ given to the Winner, then the Winner shall pay TDS by Demand Draft (DD) equal to the TDS amount in advance in favor of Mad Game Club . In the event the Participant is not able to pay the TDS amount, Mad Game Club will have the right to forfeit the Prize amount with no further liability in this regard.
(j) All Prizes must be claimed by the Winner(s), and the documents (if applicable) specified below shared within 48 hours. The documents required to be submitted along with the claim by the Winner(s) include the following (the document list* is only inclusive and not exhaustive and can change as per the requirements of law):
i. Address proof (Voter ID/Driving License/Passport/Aadhar Card/electricity bill not older than 3 months/Telephone bill not older than 3 months etc.)
ii. Photo Id proof (Aadhar Card/Passport/Voter ID/Driving License etc. mandatory)
iii. One photo (mandatory)
iv. PAN card copy self-attested (mandatory)
v. Letter of compliance with rules and regulations and declarations in the format as may be required by the organizers or applicable laws.
*(the document list is only inclusive and not exhaustive and can change as per the requirements of Law or organizers). If the Winner fails to comply with the herein set requirements his right to win the prize shall be forfeited. Once the Winner's documents have been received and confirmed the result will be published on https://madgameclub.com/winners.jsp
(k) Post completing documentation process, the Winner will be informed (through tele-calling/Email/SMS) regarding the modalities of the prize and distribution thereof. Delivery of prize will be subject to the Winner(s) giving the correct address and his/her availability on the provided address. In the event the prize cannot be delivered, when specified that it will be delivered, due to reasons beyond the control of Mad Game Club , the Winners shall collect them from the nearest place specified by Mad Game Club .
(l) In case of anomalies in the details of the Participant registered with Mad Game Club and documents submitted by the Participant/s claiming Prize, such Participants will stand disqualified with immediate effect.
5. Winner Selection Criteria
The Participants would be selected as Winner by the organizer as per the criteria explained in respective games.
(a) In case there is a tie in any game between Participant(s) Mad Game Club reserves the right to make the Participant(s) who are in tie, then the prize amount will be equally distributed with both the winners. Further, the Winner will not challenge or dispute any decision(s) taken by Mad Game Club for choosing a Winner.
(b) The Participant(s) acknowledges that in case a Participant is ranked for 2 or more prizes during the Contest/Game Period, only the bigger prize with the highest value shall be deemed to have been won by the Participant and the Participant shall be deemed to be disqualified for the purpose of other Prizes.
6. Winner Announcement-
Post selection of the winner(s), the results will be published on mentioned link https://madgameclub.com/winners.jsp
Organiser shall make three (3) attempts within 10 Working / Business days after completion of the Contest/Game Period to contact the Winner on their registered Mobile Number/Email to inform about the Prize and further process of claiming the Prize. In case of weekends or national holidays, the Winners will be contacted the next working day(s).
The Prize shall be forfeited and the Winner agrees to surrender the Prize if the winner is not reachable / contactable on phone within 10 Working/Business days of Winner announcement.
All decisions by Mad Game Club regarding the selection of Winner(s) shall be final and binding.
Winner selection shall be based on the criteria and sole discretion of Mad Game Club , and the Participants hereby agree that they shall not dispute/challenge any decision taken by Mad Game Club.
7. mGullak
mGullak is an In-Game wallet.
All gratification amounts will be credited in mGullak only as mCoin.
Value of 1 mCoin = Rs. 1
Credited mCoin in mGullak is redeemable.
User can redeem his/her mCoin to cash amount through his wallet (i.e. Paytm).
All the redeemed amount will be credited in the user's wallet within 3 working days.
Users can redeem their mCoin(through mGullak) only after successful verified KYC.
Users can check all transaction details (including debit/credit) in mGullak passbook.
8. Store details:
By placing your order, you agree to our terms & conditions.
The question pack is non-refundable/nor transferable.
To purchase any Questions/Subscription pack you need to click to that pack
After clicking on it’ll Redirect to the payment gateway.
After successful payment, questions will be credited to your “Question Box”/Subscription will be added to your profile
We may modify, suspend or discontinue any pack at any time without prior notice
Pack Type |
Question Count |
Amount |
Offer Pack (Limited to 1 purchase) |
10 |
Rs. 19 |
Offer Pack (Limited to 15 Purchase) |
35 |
Rs. 149 |
General Packs |
2 |
Rs. 10 |
5 |
Rs. 25 |
|
10 |
Rs. 50 |
|
20 |
Rs. 100 |
|
100 |
Rs. 500 |
|
200 |
Rs. 1000 |
|
400 |
Rs. 2000 |
|
1000 |
Rs. 5000 |
Note: All the above mentioned Questions packs (with pricing) will update/change time to time. Also Mad Game Club will run Surprise/Promotional offers time to time & user will get benefits of discount on question packs.
9. Queries-
If Participant(s) requests for refund of his/her amount spent under this Contest/Game for any justified cause, Mad Game Club will consider such request and may in its sole discretion, decide to process refund. Such refund may take up to 15 business days from the date of request for the refund has been approved by Mad Game Club Participant(s) acknowledges on making the request for refund the Participant(s) shall lose all the scopes for qualifying to win any Prize under this Contest/Game.
Participants may contact Mad Game Club at support.madgame@aivdigital.com regarding any queries/complaints pertaining to the Contest/Game between 9.30 AM to 6.30 PM, on working days from Monday to Friday. All disputes must be addressed by the Participants in writing to Mad Game Club. Further, any information that the Participant may request in connection with the Contest/Game, may be provided by Mad Game Club to the Participant, at the sole and absolute discretion of Mad Game Club. No such request shall be entertained thereafter. Mad Game Club further clarifies that any information requested by any Participant shall only concern that Participant and under no circumstances will Mad Game Club provide confidential information or information pertaining to other Participant(s).
The company will entertain queries maximum for the period of one month, from the time the Contest/Game Period ends on completion of one month period, we will not be held accountable/answerable for the queries raised by the Participants.
The Organiser does not make any commitment, express or implied to respond to any feedback, suggestion and/or queries of the Participants.
10. Unconditional Approval/Acceptance-
By participating in the Contest/Game, You indicate your acknowledgement and acceptance of these T&C.
By entering the Contest/Game, You confirm and expressly consent to receive promotional messages and alerts including without limitation daily updates on the score under this Contest/Game from Mad Game Club, as they may in their sole and absolute discretion decide.
The Participant is aware that answers submitted on the WAP portal and sent by the Participant may not be received by Mad Game Club instantly due to various factors outside the control of Mad Game Club such as Network failure, system failure etc.
The time at which the Participant answered through click on WAP portal from his/her handset will not be considered even if it is earlier. (Example Participant sent an answer at 15:00 hrs. but it was received by Mad Game Club only at 16:00 hrs.Mad Game Club will consider the time as 16:00 hrs only).
The Participant undertakes not to dispute/challenge the delay caused in receiving the answer through WAP by Mad Game Club due to network failure, system failure, etc., which are beyond the control of Mad Game Club .All the game/contest question has been created by 10th October18 and all the answer are based on till date accuracy. No obligation of answer will be entertained if any answers will be changed in the future.
We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
Part-B: Legal Terms & Conditions
1. The participation in the Contest/Game is open only for the Contest/Game Period for the Indian citizens of 18 years and above of age. Employees of Mad Game Club (including their family members & relatives) shall not be eligible for any of the Prize under this Contest/Game. In case it comes to the knowledge of Mad Game Club that any Winner is an employee of Mad Game Club or their family member or relative, Mad Game Club reserves the right to forfeit the Prize. Further, to participate in Contest/Game the Participant needs to have registered account on Mad Game Club Platform.
2. The Participants who are residents (permanent/temporary) of any state/union territory within the territory of India shall not be entitled to participate in this Contest/Game, wherever such Contest/Game is prohibited by applicable law.
3. By participating in the Contest/Game, Participants consent to the following information available on platform such as name, score, etc. to be communicated to its vendor as required for publication in any media for the purpose of Winner’s announcement. Mad Game Club may, at its discretion, choose not to disclose the identity of the selected Winner(s) to other Participants unless expressly mentioned herein. The Participants also consent to the information being stored in the servers of Mad Game Club or its service providers.
4. Participants acknowledge and agree that all copyright and trademarks and all other intellectual property rights in the SMS content, WAP, Mobile application, Website and all material or content related to the Contest/Game shall remain, at all times, owned by Mad Game Club and/or their respective owners. All material and content contained is made available for Participant’s personal and non-commercial use only. Any other use of the material/ content on the platform and/ or any information disseminated by SMS or any other means of communication is strictly prohibited.
5. Subject to any applicable laws; (a) All warranties of any kind whatsoever, whether express or implied, are hereby expressly DISCLAIMED including, but not limited to, meeting of the Participant's requirements or aspirations, timeliness, security, the results or reliability of the Contest/Game, delay in sending or receiving the SMS for participating in the Contest/Game, any type of delay by the Participant/Winner, or the delivery, quality, quantity, merchantability, fitness for use or non-infringement in respect of any goods, services, benefits or Prize/gratification/awards acquired or obtained through the Contest/Game or any transactions effected through the Contest/Game; (b) The Participant expressly agree that his/her participation in the Contest/Game is at his/her sole risk and is governed by the T&C herein; and (c) No advice or information whether by representations, oral, written or pictorial derived from the platforms including but not limited to websites/ SMS, shall be construed to mean the giving of any warranty of any kind.
6. The Prize(s) under this Contest/Game are neither assignable nor transferable under any circumstance, unless specifically provided hereunder. All the Prizes shall be subject to such other T&C as may be applicable to specific Prize and shall have to be duly complied with by the Winner(s).
7. The Prize(s) to the Winner(s) shall be given subject to compliance with all applicable statutory legislations, processes and formalities in connection with the Prize(s) and on production of all such documents/papers as may be required by Mad Game Club before accepting the delivery of the Prize. Any failure on the part of the Winner(s) to comply with directions issued by Mad Game Club for claim of Prize shall entitle Mad Game Club to forfeit the Prize(s) or roll the Prize over to the next eligible Winner(s), at their sole discretion.
8. Any Participant providing any incorrect information or concealing/withholding any information from Mad Game Club with intent to participate and/or be chosen as the Winner(s) of the Contest/Game will automatically be disqualified from participating in it and being chosen as the Winner(s) of the different categories of Prize. Such act of providing incorrect information or concealing/withholding any information, including without limitation incorrect declaration of information relating to name, age, identity, address, mobile connection of Operator number, domicile etc., by the Participant or dispute with the Platform, shall entitle Mad Game Club to disqualify him/her without any further intimation. Mad Game Club reserves its right to take appropriate legal action against any Participant involved in illegal/unauthorized activity.
9. The Participants shall indemnify and keep indemnified Mad Game Club and their officers, directors, employees, customers, and affiliates harmless from and against any and all claims, losses, suits, proceedings, action, liabilities, damages, expenses and costs (including attorney’s fees and court costs) which Mad Game Club may incur, pay or become responsible as sponsor/organizer/facilitator as a result of (i) breach or alleged breach of the representations or obligations by the Participants under the T&C hereunder; (ii) any failure by the Participants to comply with applicable law and (iii) any third party claim in respect of misuse of any information of a third party by the Participant. Mad Game Club shall have the right to defend themselves, pursuant to this clause, at the cost of the Participants. Mad Game Club or their respective affiliates shall not be responsible for any direct, indirect, incidental, special, punitive or consequential damages, including loss of profits, incurred by the Winner(s) or any third party, in connection with the Contest/Game. It is expressly provided that transaction shall be between Participant & Mad Game Club only.
10. All incidental costs, taxes or levies related to the Prize(s), if any, shall be exclusively borne by the Winner(s), including but not limited to logistics, TDS, gift tax (if any), Insurance and any other taxes applicable by the Central, State or Municipal government. The Participant/s who have won the Prize have to make their own arrangements for travel, accommodation to claim the Prize (if applicable); Mad Game Club shall not be responsible for the same or any cost of travel and accommodation incurred by any of them.
11. The Participants and Winner(s) hereby irrevocably authorize Mad Game Club to use the data/information gathered during and/or after the Contest/Game in respect of the Participant (including but not limited to name and photograph) in any of its communications including marketing promotions and advertisements. By participating in the Contest/Game, Participant(s) confirms to waive the applicability of rules and regulations of the National Do Not Call Registry and agrees to receive updates and promotional messages / SMS / Email / Call for current and future Contest/Games from Mad Game Club .
12. This Contest/Game is subject to force majeure circumstances including without limitation, floods, natural disasters, war, act of terror, political unrests, technical snags, act of God, change of laws or any circumstance beyond the reasonable control of Mad Game Club (“Force Majeure Event”). Mad Game Club shall not be liable for any delay or adverse effect caused to this Contest/Game there under as a result of a Force Majeure Event. Mad Game Club shall intimate the suspension of Contest/Game caused as a result of such Force Majeure Event to the Participants within reasonable time.
13. Mad Game Club reserves all the rights to offer any amount/coupon/voucher/any other Prize equivalent to the cost of the Prize
14. This Contest/Game is subject to guidelines/ directions issued by any applicable competent authority from time to time.
15. This Contest/Game is designed/sourced by Mad Game Club , are as per their best of efforts. In case there is any discrepancy or dispute regarding the Contest/Game, the decision by Mad Game Club shall be final and neither Mad Game Club nor any third party shall have any liability towards any Participant. No queries/complaints whatsoever in this regard will be entertained.
16. Mad Game Club reserves the right to extend, cancel, discontinue, prematurely withdraw, change, alter or modify this Contest/Game or any part thereof including the eligibility criteria, the T&C and Prize at their sole discretion at any time during its validity as may be required including in view of business exigencies and/or changes by a regulatory authority and/or statutory changes and/or changes in applicable laws or any reasons beyond their control and the same shall be binding on the Participant.
17. Failure by Mad Game Club to enforce any of their rights at any stage does not constitute a waiver of those rights. Further, Mad Game Club may assign any of its rights within the Contest/Game to any party without prior intimation to Participants.
18. Mad Game Club does not make any commitment, express or implied to respond to any feedback, suggestion and/or queries of the Participants.
19. Mad Game Club neither guarantee or warranty the quality of the goods being offered as Prize nor is liable/ responsible for any defect in the goods so obtained/availed, by the Winners under this Contest/Game. Mad Game Club shall also not be liable for any defect in the Prize so offered to the Winner under this Contest/Game. The Winner further understands that the goods provided as Prize will carry manufacturer’s guarantee and in case of any deficiency in the goods, Participant will contact the manufacturer only.
20. Prizes as explained in Clause 12 of Part A of this T&C shall be given as Cheque/Demand Draft/ Cash only on sole discretion of Mad Game Club .
21. The Winners understand and agree that Mad Game Club its owners and affiliates, shall not be liable for any loss or damage whatsoever that may be suffered, or for any personal loss or injury that may be suffered (including loss of life), to a Winner and/or any third party, directly or indirectly, by use or non-use of the Prize.
22. Apart from the entitlement to the Prize, the Winners or their legal heirs/successors/ representative will have no other rights or claims against Mad Game Club , its owners/organizers/sponsors and affiliates. Notwithstanding anything, in case of any dispute, maximum aggregate liability of Mad Game Club , shall not exceed value of the concerned Prize mentioned under Part-A of this T&C.
23. The Winner(s) understand and agree that acceptance of the Prize by them, constitutes grant of permission to the facilitators to click photographs of the Winner and use the Winner’s names, photograph, preferences (likes and dislikes), voice and comments for advertising and promotional purposes in any media worldwide, only for the purposes of advertising and trade without any additional compensation whatsoever to the Winners. The Participant/Winner hereby provides his/her irrevocable consent for sharing/submission of his/her personal information to Mad Game Club , and subsequent use by Mad Game Club of such information for lawful purposes as per its discretion.
24. Post Winner(s) declaration and completion of their announcement and further process as the case may be if Mad Game Club finds that the declared Winner(s) are erroneous then Mad Game Club reserves the right to declare the correct Winner(s) again (as per the T&C) and cancel the Prize of Winner(s) declared earlier and the same decision of Mad Game Club shall not be challenged by any erroneously selected Winners.
25. Mad Game Club shall not be responsible for any claims from any Participant/Winner(s) or any third party arising out of any failure(s) which is beyond the reasonable control of Mad Game Club . Without limiting the generality of the foregoing, the Organizer shall not be responsible for any claims arising out of technical failures before, during or after the completion of the Contest/Game including but not limited to any technical failures in the mobile/device/computer/laptop connectivity, delay in sending or receiving the SMS for participating in the Contest/Game, any type of delay, any action that has been initiated, actioned or completed through his/her mobile phones/device/computer/laptop, failure of servers or any type of failures arising out of technical snags or resultant inability of the Participant(s).
26. The Participant’s hereby agree and undertake not to hold the Company and/or any of their group entities or affiliates, their respective directors, officers, employees, responsible for or liable for, any actions, claims, demands, losses, damages, costs, charges and expenses, either direct or indirect or remote that they may/might have suffered, sustained or incurred, or claim to suffer, sustain or incur, by way of and /or on account of this Contest/Game, Contest/Game etc.
27. Any dispute arising out of this Contest/Game’s T&C shall first be attempted to be resolved amicably through negotiations. In the event, amicable settlement fails, the dispute shall be referred to a sole arbitrator under Arbitration and Conciliation Act, 1996 (as amended). The venue of Arbitration shall be at Delhi only.
28. This Contest/Game and T&C are subject to Indian law and the exclusive jurisdiction of the Courts in Delhi.